To request a house visit for housebound patients or those too ill to attend the Health Centre.
If you require a house visit please phone the Surgery (or have someone call in person to Reception) before 10.00am on the day the visit is required. The Receptionist will ask for some basic information about the nature of the call and may ask you to speak to the “on call” Doctor. This is so that house visits can be prioritised and an appropriate health professional can attend.
The Doctors usually share house visits after normal Surgery hours. If you have requested a particular Doctor, we will do our best to comply.
The Doctor on emergency duty will attend requests for visits made after 11.00am that day, but to enable this Doctor to respond quickly to emergencies, it would be appreciated if requests after 11.00am were only made for sudden or unexpected illness.
IF IN ANY DOUBT REQUEST YOUR VISIT BEFORE 10.00AM.
Home Visiting Guidelines
In order to ensure that you receive the best care and to make the most appropriate use is made of your GP services, please attend the Surgery whenever possible.
GP visit recommended – Home visiting makes clinical sense and is the best way of giving medical opinion, in cases involving:
The terminally ill.
The truly housebound patient for whom travel to premises by car would cause deterioration in their medical condition.
GP visit may be useful – Following a conversation with a health professional, it may be agreed that a seriously ill patient may be helped by a GP’s visit.
GP visit is not usual – In most of these cases a visit would not be an appropriate use of the GP’s time or best for you:
Heart Attack – severe crushing chest pain. The best approach is to call an emergency paramedic ambulance.
Common symptoms of childhood: fevers, cold, cough, earache, headache, diarrhoea/vomiting and most causes of abdominal pain. These patients are usually well enough to travel to the Surgery. It is not harmful to take a child with fever outside.
Adults with common problems such as cough, sore throat, influenza, general malaise, back pain and abdominal pain are also readily transportable to the Doctor’s Surgery. Transport arrangements are the responsibility of the patients or their Carers.